Vetting a contractor before hiring them will ensure the quality of your new roof. However, a lot of homeowners rush the process or skip it altogether due to how tedious it can get. Fortunately, using a few tips and tricks can help you speed up the vetting process, without having to compromise the quality of the screening process. One of them is to check their certifications, like a letter rating from the Better Business Bureau®, which ranges from F (lowest) to A-plus (highest).
Independent organizations like the BBB screen contractors have their own stringent standards for accreditation. In a sense, they’ve done all the vetting work for you. To help you understand the BBB’s screening process more, the roof replacement contractors at Expert Contracting elaborate on the criteria most relevant to you as a homeowner.
Transparent Business Practices and Adherence to Advertising Standards
Most homeowners are quite jaded when it comes to offers from companies. They know that if a deal is too good to be true then it probably is. That may be true for some companies, but not BBB-accredited companies. The information provided by accredited companies has to be comprehensive. That means all the details about their services, as well as any deals they’re offering, have to be comprehensive to prevent the consumer from being misled in any way.
Response to Complaints
Of course, you can never rule out the possibility a company or contractor will make mistakes. If they do commit an unintentional error, the important thing is that they address it as soon as possible. If the number of unresolved customer complaints increases, a contractor’s rating might be affected.
What’s Needed to Get an A-plus Rating
If you’re like most homeowners, you’ll probably be looking for roofing companies with an A-plus accreditation. However, what does it take for a contractor to earn that rating? They’ll need a total score of 97, which doesn’t leave a lot of room for error in the other categories. To get an A-plus rating, they’ll need a near-perfect score in practically every category.
Looking for certified contractors in your area?
Expert Contracting, an A-plus rated contractor with the BBB, offers a wide range of roofing services, including roof repair and replacement services. To get a free estimate, call us at (716) 572-7303 or leave us a message here. We serve homeowners in Hamburg, NY, as well as the surrounding communities.